Privacy Policy for GeniusWriterAI

This Privacy Policy covers Clouzi (OPC) Pvt. Ltd. and brand representative, GeniusWriterAI’s, treatment of information acquired or collected from you, the site visitor or User, reasoning and means of doing so, by Clouzi (OPC) Pvt. Ltd., brand representatives, third-party partners, or other reasonable means that arise during the course of everyday interaction. Our Privacy Policy does not apply to entities outside of Clouzi (OPC) Pvt. Ltd. and brand representatives, agents, organization extensions, or end-users not owned or controlled by Clouzi (OPC) Pvt. Ltd., nor persons not controlled nor managed by Clouzi (OPC) Pvt. Ltd. Notwithstanding the Privacy Terms above, Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI undertake to maintain your privacy when working with third parties. Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI are committed to protecting the data you share with us.

This Privacy Policy will further inform you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices.

All terms not defined in this Privacy Policy, can be found in our updated Terms and Conditions

Personal Information

For the purposes of this Policy, ‘Personal Information’ is regarded and relates to personally identifiable information of natural or juristic persons. Natural persons can be identified, whether directly or indirectly, by identification number or factors specific to his/her physical, mental, economical, social, or cultural identity, including factors such as name, location, or online identifier.

Notwithstanding the exceptions in terms of this Policy, Clouzi (OPC) Pvt. Ltd. and its brand representative, GeniusWriterAI (hereafter GeniusWriterAI) will not sell, rent or loan any Personal Information to third parties. Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI are committed to protecting the data you share with us.

Data Processing

Clouzi (OPC) Pvt. Ltd. and brand representative, GeniusWriterAI (hereafter GeniusWriterAI), may receive or collect personally identifiable information (“Personal Information”) from you via interaction in regards to or by way of utilizing Our Product. By voluntarily providing Clouzi (OPC) Pvt. Ltd. and brand representatives with Personal Information, you thereby submit that you are the owner of said information or are otherwise authorized to disclose or provide it to Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI. You further submit consent to the collection of such Personal Information by Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI in accordance with our Privacy Policy further set out below. You agree and acknowledge that communication with Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI or communication via/in regards to Our Product will result in the transfer of Personal Data/information, as consented, whether locally or globally, and that Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI will process this data in adherence to the GDPR (General Data Protection Regulation). You further submit and consent to certain Personal Information being transferred to the servers and databases of Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI for storage and processing in terms of this Policy. You submit to the understanding that certain jurisdictions in certain countries govern privacy and data security laws in their respective manners, according to which your Personal Data may be collected, used, stored, and/or disclosed.

Consent

Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI rely on your consent for data processing purposes. The GDPR (General Data Protection Regulation) defines consent as “…freely given, specific, informed…, a statement or by a clear affirmative action, signifies agreement to the processing of Personal Data…”.

Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI provide for granular consent processes in each instance where personally identifiable data is processed. We support the spirit and aim of data protection proposed by the GDPR and are committed to implementing Privacy by Design principles.

Information received/collected

Subject to this Policy, in the course of utilizing Our Product or by way of communications with Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI, the following information may be collected and/or received per consent by you, the User or website visitor:

– Email address.

– Personal information, including name and surname.

– Contact information, including email address and social profiles.

– Business information, including company profiles, social profiles, websites, company names, and addresses.

– Account information, including the use of third-party services.

– Data, including the use and access to Our Product and information submitted in regards to the use of Our Product.

Data submitted on our Website (https://geniuswriterai.com/)

Data Submitted via Live Chat Box

In order to better communicate with our customers or potential customers, GeniusWriterAI hosts a live chat box on its site (https://geniuswriterai.com/). If you, as a website visitor, choose to get in touch with our agents via this Live Chat box, you must first consent to your data being processed for support/chat-related purposes. Consent is verified by means of a checkbox and a notice (live chat consent clause) stipulating our data retention period. Based on this consent, GeniusWriterAI may receive your name and email and information relating to your browser, operating system, type (new or returning visitor), and visiting page URL. The latter information is utilized for enhanced support provision. Once this chat data has been processed, it is stored on GeniusWriterAI’s site database for the period specified in the live chat consent clause but may be requested, rectified, or erased at your request, at any time.

Data Submitted via Form Entry

Any data submitted to Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI by means of our contact form is reserved for specific product support and query related purposes. If you choose to get in touch with our agents via this form, you must first consent to your data being processed. Consent is verified by means of a check box and a notice stipulating the details of the data controller (Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI) and the data retention period. Based on this consent, Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI may receive your name, email address, and website URL, and information relating to the support query. This information is processed and stored on our internal support desk (not a third-party service, thereby providing an additional safety measure), and is retained for as long as reasonably required to act as a reference for returning queries. You will be prompted to consent to the retention of your data for a reasonably required period. Only acting support agents of Clouzi (OPC) Pvt. Ltd. and GeniusWriterAI will have access to said information, subject to the signing of a confidentiality agreement. Your information may be requested, rectified, or erased upon request, at any time.

Data submitted upon purchase

It is important to note that in order to complete a purchase on Geniuswriterai.com, users must provide certain personal information such as their name and email address. This information is used to create an account through which the purchase is verified, and the transaction ID is kept on file for reference for as long as reasonably required. Geniuswriterai.com.ai also provides a GDPR Actions page for users to view, download, rectify, or erase their data. However, it should be noted that erasing data will result in the termination of the user’s license, as it is attached to their personally identifiable data. While consent is not a condition of using the service, it is required for the processing of personal data in accordance with regulations.

Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com further promote the protection of your data by making use of payment solutions Stripe and PayPal, which also demonstrate compliance with the GDPR and have strict data protection measures in place.

Personal Data attached to Subscriber Lists

Such information is created, inputted, submitted, posted, transmitted, stored or displayed by you.

The collection of this data is on a strictly consensual basis for the purpose of rendering service in relation to Our Product or communicating marketing material. Information communicated may consist of notifications of new releases, updates, versions, changes, upgrades, and/or future prospects. Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com will only communicate information reasonably relevant to the purpose of list subscriptions or information we reasonably believe will fall in your interest.

Furthermore, our newsletter campaigns will provide you with the needed information required by regulation: why we are emailing you, your previous consent and subscription and a clear option to opt-out.

Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com will not communicate marketing information to you unless you have duly consented by subscribing to our newsletter lists. Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com do not generate automatic lists based on User or site visitors’ actions and where previously collected in this fashion, subscribers were prompted to re-subscribe and so confirm their consent.

You, as a subscriber, may opt out of all subscriptions at any time.

Your Data Shared and Disclosed

Clouzi (OPC) Pvt. Ltd. and GeniusWriterAi may share your Personal Data only in exceptional, limited circumstances as listed below:

  • After you have consented to such action, and:
  • In terms of certain business-related functions, such as functions regarding the maintenance of our databases, processing of payments or otherwise providing necessary software, storage, or networking facilities to so effectively operate and manage Our Product.
  • If, in bona fide spirit, it is reasonably necessary to:
    • Satisfy law, regulation, legal provision or process, or governmental request, assist in the investigation into the violations of this Policy, including fraud and theft, and ultimately the protection of data and information of all Users and site visitors.

In the circumstances as mentioned above, Clouzi (OPC) Pvt. Ltd. and GeniusWriterAi will ensure that any third party to whom information is necessary to be disclosed will adhere to the obligations no less protective of the User or site visitors’ information, than this Privacy Policy.  

Statistical Information

Clouzi (OPC) Pvt. Ltd. and GeniusWriterAi undertake to apply discretion and caution when disclosing information for statistical purposes, so as to guard against disclosing any information by which you can be identified personally by any means whatsoever.

Data Integrity

Employees, agents, officers and end-users within or outside of Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com will be given access to information they need to know only. Clouzi (OPC) Pvt. Ltd. and brand representatives undertake to not disclose Personal Data where not reasonably necessary or reasoned. Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com will take all appropriate legal, organizational and technical measures to protect the Personal Data of Users, site visitors, employees, agents, officers and end-users within or outside of Clouzi (OPC) Pvt. Ltd. and brand representatives with access to Personal Data will be held responsible for any privacy violations in terms of this Policy and, where appropriate, institute terminations of contracts and employment.

Notwithstanding the terms of this Policy set out above, you submit that Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com may share public information and anonymized aggregated data when involved in a merger, acquisition or sale of company. You further submit by consenting to our data processing, that Clouzi (OPC) Pvt. Ltd. and brand representatives may retain Personal Information in back-ups for a reasonable period of time, even after termination of the relationship between the latter party and the User or site visitor, unless erasure is otherwise requested. Upon request, Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com will delete, correct and/or block any Personal Information from further use and processing, unless restricted by law.

All Personal Information collected and processed is reviewed to ensure that Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com only store data needed to provide or improve Our Product. Reasonable steps are taken to ensure that Personal Information processed is accurate, complete, and current. The User submits and has the right to provide Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com with relevant information and so update their profiles if and when information changes.

Security

Clouzi (OPC) Pvt. Ltd. and brand representatives take reasonable steps to protect Personal Information from loss, misuse, disclosure, alteration or destruction. However, the User submits, by using Our Product, that he understands the risks associated with transmitting data.

Cookies

Geniuswriterai.com does not make use of any cookies to store personally identifiable data.

Children

Children under the age of 18 are not to submit any Personal Information through or in relation to our service. Parents and guardians are called upon to help enforce this policy. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files.

Rights of Data Subjects

If you decide, at any time, that you no longer wish to receive marketing communications from Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com, please visit our opt-out page. You may also email us by sending your request to support@clouzisoftware.com. Please note, however, that even after you opt out from receiving marketing material, you may continue to receive essential product information.

Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com recognizes your right to request access and receive information about the Personal Information we hold, to update and rectify incomplete or inaccurate information, to restrict or object to the processing of your Personal Data, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Data to another company. Furthermore, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us at support@clouzisoftware.com or submit a request here.

Timelines

Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com have ensured that certain processes are in place to meet a request of access, rectification, objection, erasure and opt-out is processed without undue delay and within the period of one (1) month.

Breach Notifications

Clouzi (OPC) Pvt. Ltd. and brand representatives will notify the relevant Users of any data breach within 72 hours of discovery and without undue delay

Amendments to this Policy

  1. Clouzi (OPC) Pvt. Ltd. and brand representatives reserve the right to amend any of the above Policies, as and when needed. The User agrees to review our Privacy Policy on a regular basis and abide by them. Failure to enforce any provision of these Terms at any time does not constitute a waiver of that provision or of any other provision of the Policy.
  2. Should any provision in this Policy be found invalid by a court of law, such provision shall be modified and interpreted to best accomplish the original intent of the provision to the fullest extent permitted by law. The remaining provisions shall remain in full force and effect.

In a Nutshell – TL;DR

  • Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com are committed to protecting the data you share with us.
  • Clouzi (OPC) Pvt. Ltd. and brand representatives rely on the consent of Users and site visitors or users who otherwise get in touch with us for product-related queries, for data processing purposes.
  • We have granular consent processes in place for every instance and separate purposes of data processing.
  • Information/data held by Geniuswriterai.com may be requested, rectified, or erased at any time.
  • GeniusWriterai.com will only send you marketing material upon your consent, which may be withdrawn at any time.
  • GeniusWriterai.com takes reasonable measures to ensure the integrity and security of your data.
  • Clouzi (OPC) Pvt. Ltd. and Geniuswriterai.com acknowledges the right of our Users and site visitors in terms of the General Data Protection Regulation (GDPR).
  • The retention and sharing of your Personal Information is regulated in terms of the GDPR.

How to get in touch with us

Clouzi (OPC) Pvt Ltd

support@clouzisoftware.com